How long will it take for my claim to be processed?
At REST, we do our best to payout eligible members as quickly as possible. However, making a claim is a long process that can take a few months before monies are released to members or their beneficiaries. It’s important that you contact us as soon as you think you may have a claim so that we can work through the claims process with you.
Factors that can impact the timing or result of your claim may include:
- Claim type
- Complexity of your case
- Missing information
- Investigation of claim
- Information from medical practitioners
We will do everything we can to try and make this process as quick and painless as possible.