Annual Statements

Your 2022-2023
Annual Statement is ready

Your 2022-2023 Annual Statement is ready to view in MemberAccess and the Rest App. If you have chosen to receive your statement by post, you can still view it via MemberAccess or the Rest App and will also receive a printed copy by post in October. 

How do I access my statement online?

App white

The Rest App

1. Open Rest App
2. Click on menu (bottom right-hand corner)
3. Select 'Statements'
4. View your statement

Profile

MemberAccess

1. Log in to MemberAccess
2. Click on the 'member inbox' tab
3. View your statement

Remember: you’ll need either your email address or member number and password to log in.

Lightbulb

Don’t have MemberAccess? 

It takes 2 minutes to set up:

  1. Enter your member number
  2. Create password
  3. Login

How will I receive my statement?

Generally, depending on whether you’ve told us how you’d like to receive your Annual Statements and what contact details we have for you, you may receive your statement via email, SMS or post.

Lightbulb

Are your details up to date?

Check your details are up to date now via the Rest App or MemberAccess

How to switch to online for future statements

Switching is easy! Simply:

1. Log in to MemberAccess.
2. In the ‘Member’ tab select ‘Communication preferences’
3. Under ‘Important Information’ (I prefer to receive this information) select ‘Online’ from the drop-down option.


Benefits of receiving your statement online

There's lots of benefits of going paper-free. including:

•  Online statements are secure and interactive
•  Reduce your paper waste and clutter
•  It’s easy to save, print and email

What information will I find in my statement?

You’ll find:

• Investment performance
• A summary of the fees you’ve paid
• Your insurance cover, if you have any
• Your transactions
• And more!

Get statement ready with the Rest App

FAQs

What timeframe does my Annual Statement cover?


Your 2022-2023 Annual Statement will include transactions from 1 July 2022 up to 30 June 2023.

How do I view my statement in the Rest App?


Your statement isn’t ready just yet. When it is, we’ll notify you & you can view your statement in the Rest App:

  1. Open Rest App
    Don’t have the Rest App? Download it here
  2. Click on menu (bottom right-hand corner)
  3. Select 'Statements'
  4. View your statement

How do I view my statement in MemberAccess?


Your statement isn’t ready just yet. When it is, we’ll notify you and you can view your statement in MemberAccess:

  1. Log in to MemberAccess
  2. Click on the 'member inbox' tab
  3. View your statement

Don’t have MemberAccess? It takes 2 minutes to set up:

  1. Enter your member number
  2. Create password
  3. Login

How do I update my contact details


The easiest way to update your contact details (like address, phone, or email) anytime is via the Rest App or MemberAccess.

MemberAccess
To update your contact details, login to MemberAccess, go to the ‘Member’ tab and click on ‘Personal details’.

Rest App
Login to the Rest App and go to 'Account' in the menu to update your details.

You can also update your contact details by speaking with one of our live chat agents.