GM Super and Retirement Solutions

Full-Time - Sydney - CBD

Date posted
2 August 2019
Applications close
23 August 2019
  • Senior Leadership role at Rest
  • Leading Industry fund
  • Use your experience to define our Product offerings

About us:

As one of Australia’s largest superannuation funds, Rest plays a role in the futures of around one in six working Australians. Our people are committed to delivering real benefits for our customers and making a difference as their fund for life – from their first job to their last. As a profit-to-member fund, we put our members first.

At Rest we have a culture built around our values, customer focus, collaboration, courage, integrity and trust. We empower our people to make a difference to our customers and in their own life. We are proud to offer benefits including an open plan modern working environment, flexible working, health and wellbeing programs and tailored development plans to support you be the best you can be.

About the job:

We are looking to appoint a General Manager Super & Retirement Solutions, an integral part of our Product & Operations team, you will report into the Group Executive for Product & Operations and provide leadership and subject matter expertise to research, evaluate, develop, and implement an integrated and market-leading Rest product portfolio.

You will be instrumental in ensuring we offer competitive and sustainable products that meet member and employer needs and position Rest’s superior brand and reputation in the marketplace.

Key responsibilities for the role include:

Product Strategy

  • Lead and develop the strategic product roadmap for all of Rest’s suite of products
  • Accountable & responsible for the strategic direction, enhancement and financial performance and sustainability of Rest’s product suite.
  • Provide strategic input to Rest’s insurance offering and portfolio management.
  • Provide strategic input into Rest’s 3-year business plan.

Product Development and Implementation
  • Initiate research (both externally and internally), monitor legal and market changes and evaluate findings to develop more competitive products and services.
  • Develop product plans and tactics
  • Accountable for business cases for approval through concept phase including product specifications, business rules, and financial modelling of benefits and costs
  • Involvement in the translation of business rules to implementation of service process, procedures and improvements
  • Work closely with other Product Managers to ensure a holistic approach to product development, integration, offering, implementation and efficient use of resources across Rest
  • Undertake detailed implementation planning.

Product Management
  • Develop and assist in the production of reporting to measure product performance, efficiency and profitability.
  • Educate staff and promote the product suite across Rest and act as a product champion.
  • Manage product specifications
  • Tracking product outcomes relative to success goals
  • Identify opportunities for improvement and lead discussions and actions to modify/correct
  • Undertake specialist programs and projects as assigned by the GE – Product & Operations.
  • Provide leadership, coaching and training to staff and stakeholders.
  • Provide hands-on leadership and direction to the Super & Retirement team (empower, coach and upskill where required).
  • Define and develop product and communications strategy and plan.
  • Monitor product lifecycle performance and lead the Super &Retirement team to take remedial action.

About you:
  • Tertiary qualifications in related discipline or equivalent experience
  • RG146 in Superannuation desirable
  • Constructive leadership style and focus on developing talent within the team
  • Extensive experience and knowledge of superannuation industry and product offerings
  • Demonstrated expertise in superannuation policy and PDS documents and the application of definitions, eligibility criteria and terms and conditions.
  • Proven experience in superannuation product management, particularly end-to-end product development benefit quantification and implementation (including Corporate/Employer)
  • Research skills and the ability to interpret data and translate complex information for a range of stakeholders
  • Proven ability to formulate and execute product strategies in collaboration with a wide range of stakeholders.

At Rest we believe that everyone has the power to make a difference and we offer an inclusive and diverse environment that values the qualities and backgrounds that our people bring to the team. We encourage open and diverse thinking, collaboration, innovation and high performance.

If this sounds like you, apply now by submitting your resume and a covering letter summarising your experience and outlining why you are interested in the role.

Visit our website to learn more about your next opportunity at Rest to create happier tomorrows for our customers and in your own life at

Please note only people with the right to work permanently in Australia will be considered. 

To apply, click on the “Apply Now” button, fill in the form, attach your CV and cover letter addressing the points above. We look forward to hearing from you.

This website is provided by Retail Employees Superannuation Pty Limited ABN 39 001 987 739, AFSL 24 0003 (Rest), trustee of Retail Employees Superannuation Trust ABN 62 653 671 394 (Fund), of which Rest Super, Rest Corporate, Rest Pension and Acumen are part. It contains general advice that has been prepared without taking account of your objectives, financial situation or needs. Before acting on the information or deciding whether to acquire or hold a product, consider its appropriateness and the relevant Product Disclosure Statement (PDS), which is available on this website. The cost of providing financial services is included in the fees in the Fund as disclosed in the relevant PDS. Rest and the Fund do not charge any additional fees or obtain any commissions for the advice provided. Rest’s employees are paid a salary and do not receive any commissions. They may receive a performance related bonus that takes into account the financial services provided. Super Investment Management Pty Limited (ABN 86 079 706 657, AFSL 240004), a wholly owned subsidiary company of Rest, manages some of the fund’s investments. Apart from this, Rest does not have any relationships or associations with any related body corporate or product issuer that might reasonably be expected to be capable of influencing Rest in providing financial services.

Rest personal advice is provided by Rest Advisers as authorised representatives of Link Advice Pty Ltd ABN 36 105 811 836 AFSL 258145

Awards and ratings are only one factor to consider when deciding how to invest your super. Further information regarding these awards can be found at Past performance is not an indicator of future performance. SuperRatings Pty Limited does not issue, sell, guarantee or underwrite this product. Go to for details of its ratings criteria. For further information about the methodology used by Chant West, see