Infrastructure Manager

Full-Time - Sydney - CBD

Date posted
27 May 2019
Applications close
27 May 2019
  • Leading Industry fund, five minutes’ walk from Wynyard
  • Newley created role
  • Large range of benefits, including flexible working

Short Description
Ideal role for an experienced Infrastructure Manager, offering professional development, high level of autonomy  within an employer of choice.

About Us
As one of Australia’s largest superannuation funds, Rest plays a role in the futures of around one in six working Australians. Our people are committed to delivering real benefits for our customers and making a difference as their fund for life – from their first job to their last. As a profit-to-member fund, we put our members first.
At Rest we have a culture built around our values, customer focus, collaboration, courage, integrity and trust. We empower our people to make a difference to our customers and in their own life. We are proud to offer benefits including an open plan modern working environment, flexible working, health and wellbeing programs and tailored development plans to support you be the best you can be.

About the Job
As we continue to transform out IT landscape, we are looking for an experienced Infrastructure Manager to be the owner of all supporting IT infrastructure (both on premise and cloud) services at Rest.
Reporting into the Head of IT Maintenance and Support, you will work closely with a talent team of IT professionals in a collaborative, fun environment to manage the infrastructure that enables the delivery of customer facing IT services including hardware, software, storage, video conferencing, network, room booking system, telephony and lifecycle management.

Key responsibilities include:
  • Set clear expectations, monitor and establish strong relationships with all infrastructure vendors in line with contractual agreements and SLAs
  • Intimately understand the infrastructure services landscape and act as the technical escalations point for unresolved infrastructure technical issues
  • Drive resolutions with vendors as needed and ensuring root cause are identified and addressed accordingly
  • Provide technical expertise for the Innovation and Technology team around infrastructure architecture and design activities, ensuring alignment with Rest enterprise architecture, standards and principles
  • Manage continuous improvements/optimisation for the infrastructure landscape at Rest 
  • Contribute to the overall technology strategy to ensure continued alignment and relevance in a dynamic changing environment
  • Ensure the IT Disaster Recovery plan is maintained, tested yearly and is up to date in line with business expectations  
  • Manage, execute and oversee core infrastructure projects
  • Work closely with the IT Security and Risk Lead to address infrastructure security matters

About You:          
  • Related tertiary or technical qualifications
Required experience, understanding or credentials including:
  • Proven experience in an infrastructure leadership role
  • Demonstrated expertise in technical IT infrastructure
  • Excellent cloud solutions experience, particularly in AWS and Azure including leveraging its benefit to deliver competitive advantage for the organisation
  • Demonstrated understand of the infrastructure security landscape
  • Deep knowledge of infrastructure services (LAN/WAN, Servers, Office 365, DNS, DHCP, Single Sign On, Active Directory Video Conferencing etc.)
  • Extensive experience in dealing with vendors and senior stakeholders
  • A passion for innovation and keeping up with modern trends
  • ITIL Knowledge and experience

At Rest we believe that everyone has the power to make a difference and we offer an inclusive and diverse environment that values the qualities and backgrounds that our people bring to the team. We encourage open and diverse thinking, collaboration, innovation and high performance.

If this sounds like you, apply now by submitting your resume and a covering letter summarising your experience and outlining why you are interested in the role.

Visit our website to learn more about your next opportunity at Rest to create happier tomorrows for our customers and in your own life at

Please note only people with the right to work permanently in Australia will be considered. 

To apply, click on the “Apply Now” button, fill in the form, attach your CV and cover letter addressing the points above. We look forward to hearing from you.

This website is provided by Retail Employees Superannuation Pty Limited ABN 39 001 987 739, AFSL 24 0003, trustee of Retail Employees Superannuation Trust ABN 62 653 671 394, of which Rest Super, Rest Corporate, Rest Pension and Acumen are part. It contains general advice that has been prepared without taking account of your objectives, financial situation or needs. Before acting on the information or deciding whether to acquire or hold a product, consider its appropriateness and the relevant Product Disclosure Statement (PDS), which is available on this website.

Rest Advice is provided by Rest Advisers as authorised representatives of Link Advice Pty Ltd ABN 36 105 811 836 AFSL 258145

Awards and ratings are only one factor to consider when deciding how to invest your super. Further information regarding these awards can be found at Past performance is not an indicator of future performance. SuperRatings Pty Limited does not issue, sell, guarantee or underwrite this product. Go to for details of its ratings criteria. For further information about the methodology used by Chant West, see