Key Account and Growth Manager

Full-Time - Sydney - CBD

Date posted
25 July 2019
Applications close
22 August 2019
  • Grow our Key & Priority accounts  
  • Outstanding range of value adds to offer to our employers
  • Leading industry fund in period of growth

Short Description
Ideal opportunity for experience Relationship/Account Manager to grow business within Key Accounts at Rest. Apply now for immediate consideration

About Us
As one of Australia’s largest superannuation funds, Rest plays a role in the futures of around one in six working Australians. Our people are committed to delivering real benefits for our customers and making a difference as their fund for life – from their first job to their last. As a profit-to-member fund, we put our members first.

At Rest we have a culture built around our values, customer focus, collaboration, courage, integrity and trust. We empower our people to make a difference to our customers and in their own life. We are proud to offer benefits including an open plan modern working environment, flexible working, health and wellbeing programs and tailored development plans to support you be the best you can be.

About the Job
Due to an internal promotion, we are looking to bring on board an experienced Relationship Manager to retain and grow the Rest employer/member portfolio through outstanding Key Account Management within existing Rest employers.

This role is ideally suited to someone who prides themselves on their ability to identify growth opportunities and promote the Rest products and services that will meet the needs of our employers, deepening the relationship and encouraging the uptake of Rest’s products to attract new business within the accounts.

Key responsibilities include:

  • Identifying and executing growth opportunities within our Key & Priority Accounts by developing and maintaining relationships with employer contacts, influencers and decision makers.
  • Delivering excellent customer service to Priority Employer clients, working with Rest teams and partners to deliver on expectations and resolve issues if required.
  • Growing Priority clients by identifying additional opportunities within existing employers/parent companies and by positioning Rest’s products and services to deepen relationships grow market share.
  • Developing and proactively delivery annual engagement and activity plans with employers that align with Rest’s strategic objectives of deep engagement with employers.
  • Educating and engaging employees at our Key & Priority accounts to pursue better retirement outcomes (e.g. via education and other programs).
  • Production and using tailored reporting on employer client activities, employee activity, usage and engagement with Rest to pursue deeper client understanding and insights and better service the client and their employees. 
  • Identifying opportunities to implement or improve existing products and services to Key & Priority employers and their staff.

About You:
  • Proven experience in B2B relationship management.
  • In depth Superannuation or Financial services industry knowledge.
  • Previous experience managing strategic accounts.
  • Understanding of superannuation practices and legislation would be highly regarded.
  • Ability to engage with senior stakeholders.
  • Proven influencing and interpersonal skills.
  • Enjoy bringing new ideas to the table and contributing to new ways of working.

At Rest we believe that everyone has the power to make a difference and we offer an inclusive and diverse environment that values the qualities and backgrounds that our people bring to the team. We encourage open and diverse thinking, collaboration, innovation and high performance.

If this sounds like you, apply now by submitting your resume and a covering letter summarising your experience and outlining why you are interested in the role.

Visit our website to learn more about your next opportunity at Rest to create happier tomorrows for our customers and in your own life at

Please note only people with the right to work permanently in Australia will be considered. 

To apply, click on the “Apply Now” button, fill in the form, attach your CV and cover letter addressing the points above. We look forward to hearing from you.

This website is provided by Retail Employees Superannuation Pty Limited ABN 39 001 987 739, AFSL 24 0003 (Rest), trustee of Retail Employees Superannuation Trust ABN 62 653 671 394 (Fund), of which Rest Super, Rest Corporate, Rest Pension and Acumen are part. It contains general advice that has been prepared without taking account of your objectives, financial situation or needs. Before acting on the information or deciding whether to acquire or hold a product, consider its appropriateness and the relevant Product Disclosure Statement (PDS), which is available on this website. The cost of providing financial services is included in the fees in the Fund as disclosed in the relevant PDS. Rest and the Fund do not charge any additional fees or obtain any commissions for the advice provided. Rest’s employees are paid a salary and do not receive any commissions. They may receive a performance related bonus that takes into account the financial services provided. Super Investment Management Pty Limited (ABN 86 079 706 657, AFSL 240004), a wholly owned subsidiary company of Rest, manages some of the fund’s investments. Apart from this, Rest does not have any relationships or associations with any related body corporate or product issuer that might reasonably be expected to be capable of influencing Rest in providing financial services.

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