Providing you access to appropriate and affordable insurance cover
We’ll design our insurance offerings to be flexible and value for money.
We’ll design our insurance offerings to be flexible and value for money.
We’ll be clear about what cover you have, when it’ll automatically stop and how to reinstate it if you’d like to.
We’ll provide straightforward information to help you understand your insurance so you can make informed decisions. We’ll also provide special support for members who may need it.
When we design our automatic insurance cover (for our members who receive insurance by default, without asking) we’ll assess their likely insurance needs based on a range of factors such as life-stage, demographics, work status, and the ability to be insured elsewhere.
We’ll design cover that is affordable and does not inappropriately erode your super balance. We’ll be transparent in how we’ve determined an affordable level of cover.
We currently cancel your insurance cover if we haven’t received any money in your account for 13 continuous months.
We’ll write to you before your insurance cover is cancelled and let you know how you can keep your cover if you still need it.
If your insurance is cancelled because there isn’t enough money in your account, we’ll make it easy to restart your account if you still want the cover.