Market Research Analyst

Full-Time - Sydney - CBD

Date posted
19 September 2020
Applications close
15 September 2020
  • For curious, critical thinkers and data story tellers
  • Significant professional growth potential
  • Flexible work options as standard

Purposeful challenging opportunity grow your potential.

About Us

As one of Australia’s largest profit-to member superannuation funds, our mission is to help our members achieve their personal best retirement outcomes. We work with 176 thousand employers and have over two million members playing a role in the futures of around one in six working Australians.


Our team at Rest enjoy a positive culture built around our core values “The Rest Effect”. We seek excellence in everything we do, are dynamic and innovative in the way we work, are always accountable, we are champions of our members and we succeed together.

About the Job

Professional growth and mentoring in abundance. Be part of a thinking driven team.

Help our members achieve the best personalised retirement outcome. Supporting the design and deliver research and insights to support the enterprise achieve the best understanding of the customer and market to assist with decision making, prioritisation and achievement of objectives that are focused around the member and employer experience.

Key responsibilities include:

  • Support Senior Manager, Insights to conduct a variety of qualitative and quantitative research projects – from project design and fieldwork through to analysis, reporting and sharing insights
  • Work closely with external research partners to manage research projects.
  • Support a range of projects from brand and market tracking, to ad hoc research for brand, communications, channel and product.
  • Analyze, report and share insights for strategic and tactical decision making
  • Manage Rest’s market intelligence program
  • Manage Rest’s vendor panel
  • Manage insights budget
  • Contribute to the development of Rest’s member segment strategies and employer strategies to drive Rest’s strategic goals;
  • Drive acquisition and retention goals.

About You:

Curious critical thinker, influencer, driven with a highly collaborative style.  You are a data storyteller, a puzzle hunter able to deliver comfortably to a wide audience – confident in your findings. You recognise that communication is fundamental with a flexible and resilient approach, relishing working within the Brand and Strategy Team and the broader Member Engagement Group and with a wide range of external stakeholders. Taking pride in the delivery and impact of your contribution.


  • Tertiary qualifications in social sciences, marketing, market research or a similar discipline or equivalent experience.
  • Post-graduate qualifications will be viewed favourably.

Required experience, understanding or credentials including:

  • Minimum 2 years’ experience in a research and insights role, either agency or client-side, or in an academic environment.
  • Strong project management skills, an eye for detail and adherence to timelines
  • Good understanding of the end-to-end market research process, including stakeholder engagement, research brief, experimental design, project management, analysis and reporting. This is a hands-on role and experience in research design and data analysis is essential.
  • Data analysis using Advanced Excel, Q Research software or other
  • Experience with MaritzCX or another research platform preferred
  • Experience in financial services or other highly regulated industries preferred
  • Passionate about finding the story in the data, and sharing clear, simple insights to drive action
  • Excellent verbal and written communication, exceptional interpersonal and stakeholder engagement skills.

At Rest we believe that everyone has the power to make a difference and we offer an inclusive and diverse environment that values the qualities and backgrounds that our people bring to the team. We encourage open and diverse thinking, collaboration, innovation and high performance.


We value and support our team members by offering a great range of benefits, including but not limited to;

  • flexible work environment
  • an open plan and modern office
  • free fruit
  • health and wellbeing programs
  • tailored development plans to support you to achieve your personal best career outcome

If this sounds like you, apply now by submitting your resume and a covering letter summarising your experience and outlining why you are interested in the role.

Visit our website to learn more about your next opportunity at Rest to create happier tomorrows for our customers and in your own life at

Please note only people with the right to work permanently in Australia will be considered.

To apply, click on the “Apply Now” button, fill in the form, attach your CV and cover letter addressing the points above. We look forward to hearing from you.