Roger is our Virtual Agent and can answer general questions or point you in the right direction 24/7
We know it’s a challenging time and our aim is to get your money to you as soon as possible. Due to the security and fraud prevention steps, it takes 5 business days to process your withdrawal.
Don’t want to wait? Message us in the Rest App. Leave your query with us while you get on with your day. Respond when it suits you 24/7
Speak to a Customer Service Consultant between 8am-10pm (AEST) Monday to Friday
This is the special channel for employers, contact us between 8am-8pm (AEST) Monday to Friday
Have concerns? We're here to help.