Total and Permanent Disability (TPD) claims

We know this is a difficult time for you and it may be daunting to deal with the important paperwork involved, so we’re here to help.

If you’re an eligible Rest member and become sick or injured to the extent that you’re unable to ever work again, Rest’s Total and Permanent Disability (TPD) cover may allow you to make a claim.

What’s a TPD benefit?

Our TPD benefit aims to protect you by providing you with a lump sum payment which allows you to continue to pay living expenses and debts when faced with a serious permanent disability.

Am I eligible for a TPD benefit?

We know how eager you are to get your life back on track as much as possible, but you need to be medically certified with a total and permanent disability and also meet Rest’s eligibility criteria to receive a TPD benefit.

To find out more on how to qualify for a TPD benefit, call us on 1300 300 778.

How much am I entitled to?

The TPD benefit calculation is based on your super account balance and the amount of TPD insurance cover you have at the date of your disability.

TPD cover provides you with a lump sum if you are totally and permanently disabled as a result of becoming sick or injured.

Death and TPD are linked benefits. How does this affect me?

Payment of a TPD benefit reduces your Death cover by the same amount.

What do I need to do to make a TPD claim?

If you’ve been medically certified to have a total and permanent disability, you may be eligible to claim a TPD benefit. These are the steps to follow to start the claim process:

Step 1:
You’ll need to have some basic information on hand before calling us. This will help us assess your eligibility. Have ready:

  • Your Fund member number
  • Your Last Day Actively at Work (LDAW)
  • The date you first consulted a doctor for the condition
  • Details of your employer(s) up to 12 months prior to LDAW including:
    • Contact person
    • Phone number
    • Address
    • Email address.

Step 2:
Call us on 1300 300 778 to start the conversation and obtain a claim form.

Step 3:
Complete and return the claim form and supporting documentation.