Managing your super is easy with Rest

By clicking here we can help you find your member number.

To check that your account details are up-to-date simply login to MemberAccess, click on the 'Member' tab followed by the 'Personal Details' tab. Then all you need to do is edit the details that require updating.

To find out what insurance you have, or what you’re eligible for,  login to MemberAccess and click the 'Insurance' tab. If you haven't registered for MemberAccess, we can confirm your insurance details over the phone at 1300 300 778.

For most people, access to your super is restricted before you reach your preservation age. This is to help ensure you have enough money saved for retirement.

However, if you haven’t reached preservation age, there are a few specific circumstances that may allow you to access your super:

• Compassionate Grounds: You can apply to the Australian Taxation Office (ATO) for early release of your super

• Severe financial hardship: Rest allows early access of your super as long as you meet certain conditions

• Permanent Incapacity or Terminal Illness

• Temporary resident departing Australia

• Non-preserved super: If any of your super is classified as ‘unrestricted non-preserved’, you can access it at any time (tax may still be payable)

• Super balance under $200 (and you’ve left the employer who paid your contributions)

For more information on accessing your super early, read our factsheet.

You can also access voluntary contributions you’ve made into your super since 1 July 2017 to use as a deposit to build or buy your first home.  Learn more about the First Home Super Saver Scheme here.

To notify Rest of your claim, call 1300 300 778 or request a call back by sending us a message on this page.

For more information visit the Insurance and Claims pages in the Manage section of our website.