Business Help Centre

Troubleshooting and How do I…?

Find answers to the most common questions asked by employers when it comes to account troubleshooting and managing employees’ super.

Step-by-step videos that show you how to set up and manage your EmployerAccess account.

FAQs on how to manage your employees’ super using EmployerAccess.

What you need to know about paying employee SG contributions and steps to updating EmployerAccess.

Everything you need to know about setting up your secure multi-factor authentication method to access your employer online platform.

It’s important you keep your details up to date. Here’s how.

Not sure what super related records you need to keep on file? We can help.

Everything you need to know about the SCH Online Clearing House - a third-party clearing house, available to Rest employers.

Your questions about employee salary sacrifice payments and additional contributions answered.

Access a range of forms, factsheets, brochures and more.