You’re not required to pay super for employees on unpaid leave, but you must advise us before their leave commences in order for Rest to maintain their insurance (if any) and to adjust their accounts for insurance and administration charges. You can advise us of an employee going on unpaid leave in EmployerAccess.

If an employee passes away, please call 1300 305 775 9am to 5pm weekdays to report the death and to find out how the employee’s beneficiaries can claim their benefit.

An employer default fund is the super fund that you pay an employee's SG contributions if they don’t nominate their own fund. The default super fund that you choose must be a complying fund, which is one that satisfies the requirements under superannuation law and be registered by the Australian Prudential Regulation Authority (APRA) to offer a MySuper product.

To add a SMSF member, you will need to complete the following steps:

      Login EmployerAccess > Employee Management
      > Add new employee

      Then select the radio button for “Another Fund”

      Then you will be prompted to enter mandatory details
      for the SMSF: Fund name, Australian Business Number
      (ABN), Electronic Service Address (ESA), banking details
       of the SMSF and email address.

      Select ‘Continue’ and confirm the details entered by
      selecting ‘Confirm’.

If you require further assistance, please phone the SCH Online Support Team on 1300 855 935.

Where errors occur, you can request an adjustment of super payments made to Rest, such as changing how a payment was allocated or getting a full or partial refund of a contribution payment. To request a contributions refund, simply contact us on 1300 305 775 between 8:00am to 8:00pm Monday to Friday.

When you become aware of an employee’s change of address, you can advise us through EmployerAccess:
   
     Login > Employee Management > Manage Employees

You can also supply this information on your next contribution file. It is important for you do this, as we update our records based on the most recent information provided to us. If your records are out of date, member information may be posted to their old address.
 

For Rest to update an employee’s name change, you must provide a copy of a document from Births, Deaths and Marriages registration office:

     •  Marriage certificate

     •  Deed poll

     •  Change of name certificate

Email this to: employer.contact@rest.com.au