Forms & Factsheets

Helping make super simple

Need a form or want to find out more about a particular super topic? Choose from our range of forms, factsheets, guides and brochures to help you manage your employees’ super.

If detail is your thing, have a look at our product disclosure statements

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How Do I

How do I add a new employee who is already an existing member of Rest?

If you have employees with existing Rest accounts, they’ll need to supply us with specific information, and we’ll link them to your business. Follow these easy steps:

have your employee complete the Standard Choice Form and give it back to you.
enter the details they’ve supplied in EmployerAccess or in your next contribution payment including the employee’s:

employee’s Rest member number
employee’s full name
date of birth
gender
residential address
email
mobile number
date they began employment with you
employee’s TFN if they’ve supplied it for employment purposes
salary (for insurance calculations for Rest Corporate members)
Occupational category (for insurance calculations for Rest Corporate members)

Once you’ve added your new employee online, we will send them a welcome pack and login details to complete the application process.

How do I add a new employee who is not currently a member of Rest

Add the employee’s details into EmployerAccess or in your next contribution payment including the employee’s:

employee’s full name
date of birth
gender
residential address
email
mobile number
date they began employment with you
employee’s TFN if they’ve supplied it for employment purposes
salary (for insurance calculations for Rest Corporate members)
occupational category (for insurance calculations for Rest Corporate members)

Once you’ve added your new employee online, we will send them a welcome pack and login details to complete the application process.

What do I do if an employee goes on unpaid leave?

You’re not required to pay super for employees on unpaid leave, but you must advise us before their leave commences in order for Rest to maintain their insurance (if any) and to adjust their accounts for insurance and administration charges. You can advise us of an employee going on unpaid leave in EmployerAccess.

What should I do if an employee dies

If an employee passes away, please call 1300 305 775 9am to 5pm weekdays to report the death and to find out how the employee’s beneficiaries can claim their benefit.

What is a default fund?

An employer default fund is the super fund that you pay an employee's SG contributions if they don’t nominate their own fund. The default super fund that you choose must be a complying fund, which is one that satisfies the requirements under superannuation law and be registered by the Australian Prudential Regulation Authority (APRA) to offer a MySuper product.

How do I add a Self-Managed Super Fund (SMSF) member?

To add a SMSF member, you will need to complete the following steps:

Then select the radio button for “Another Fund”

Then you will be prompted to enter mandatory details
for the SMSF: Fund name, Australian Business Number
(ABN), Electronic Service Address (ESA), banking details
of the SMSF and email address.

Select ‘Continue’ and confirm the details entered by
selecting ‘Confirm’.

If you require further assistance, please phone the SCH Online Support Team on 1300 855 935.

How do I request a contribution refund or adjustment?

Where errors occur, you can request an adjustment of super payments made to Rest, such as changing how a payment was allocated or getting a full or partial refund of a contribution payment. To request a contributions refund, simply contact us on 1300 305 775 between 8:00am to 8:00pm Monday to Friday.

One of my employees has changed address: What do I do

When you become aware of an employee’s change of address, you can advise us through EmployerAccess:

Login > Employee Management > Manage Employees

You can also supply this information on your next contribution file. It is important for you do this, as we update our records based on the most recent information provided to us. If your records are out of date, member information may be posted to their old address.

One of my employees has changed their name: What do I do

For Rest to update an employee’s name change, you must provide a copy of a document from Births, Deaths and Marriages registration office:

• Marriage certificate

• Deed poll

• Change of name certificate

Email this to: employer.contact@rest.com.au

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