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Helping make super simple

Need a form or want to find out more about a particular super topic? Choose from our range of forms, factsheets, guides and brochures to help you manage your employees’ super.

If detail is your thing, have a look at our product disclosure statements

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How Do I

If you have employees with existing Rest accounts, they’ll need to supply us with specific information, and we’ll link them to your business.  Follow these easy steps:
 
  1. have your employee complete the Standard Choice Form and give it back to you.
  2. enter the details they’ve supplied in EmployerAccess or in your next contribution payment including the employee’s:
  • employee’s Rest member number
  • employee’s full name
  • date of birth
  • gender
  • residential address
  • email
  • mobile number
  • date they began employment with you
  • employee’s TFN if they’ve supplied it for employment purposes
  • salary (for insurance calculations for Rest Corporate members)
  • Occupational category (for insurance calculations for Rest Corporate members)
Once you’ve added your new employee online, we will send them a welcome pack and login details to complete the application process.
Add the employee’s details into EmployerAccess or in your next contribution payment including the employee’s:
  • employee’s full name
  • date of birth
  • gender
  • residential address
  • email
  • mobile number
  • date they began employment with you
  • employee’s TFN if they’ve supplied it for employment purposes
  • salary (for insurance calculations for Rest Corporate members)
  • occupational category (for insurance calculations for Rest Corporate members)
Once you’ve added your new employee online, we will send them a welcome pack and login details to complete the application process.
You’re not required to pay super for employees on unpaid leave, but you must advise us before their leave commences in order for Rest to maintain their insurance (if any) and to adjust their accounts for insurance and administration charges. You can advise us of an employee going on unpaid leave in EmployerAccess.
If an employee passes away, please call 1300 305 775 9am to 5pm weekdays to report the death and to find out how the employee’s beneficiaries can claim their benefit.
An employer default fund is the super fund that you pay an employee's SG contributions if they don’t nominate their own fund. The default super fund that you choose must be a complying fund, which is one that satisfies the requirements under superannuation law and be registered by the Australian Prudential Regulation Authority (APRA) to offer a MySuper product.

To add a SMSF member, you will need to complete the following steps:

      Login EmployerAccess > Employee Management
      > Add new employee

      Then select the radio button for “Another Fund”

      Then you will be prompted to enter mandatory details
      for the SMSF: Fund name, Australian Business Number
      (ABN), Electronic Service Address (ESA), banking details
       of the SMSF and email address.

      Select ‘Continue’ and confirm the details entered by
      selecting ‘Confirm’.

If you require further assistance, please phone the SCH Online Support Team on 1300 855 935.

Where errors occur, you can request an adjustment of super payments made to Rest, such as changing how a payment was allocated or getting a full or partial refund of a contribution payment. To request a contributions refund, simply contact us on 1300 305 775 between 8:00am to 8:00pm Monday to Friday.
When you become aware of an employee’s change of address, you can advise us through EmployerAccess:
   
     Login > Employee Management > Manage Employees

You can also supply this information on your next contribution file. It is important for you do this, as we update our records based on the most recent information provided to us. If your records are out of date, member information may be posted to their old address.
 

For Rest to update an employee’s name change, you must provide a copy of a document from Births, Deaths and Marriages registration office:

     •  Marriage certificate

     •  Deed poll

     •  Change of name certificate

Email this to: employer.contact@rest.com.au  

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This website is provided by Retail Employees Superannuation Pty Limited ABN 39 001 987 739, AFSL 24 0003 (Rest), as trustee of the Retail Employees Superannuation Trust ABN 62 653 671 394 (Fund), of which Rest Super, Rest Corporate, Rest Pension and Acumen are part. This website contains information which may include general advice but does not take into account your individual objectives, financial situation or needs. Before acting on the information or deciding whether to acquire or hold a product, consider its appropriateness, our Combined Financial Services Guide and the relevant Product Disclosure Statement (PDS).

Rest Advice is provided by Link Advice Pty Ltd ABN 36 105 811 836, AFSL 258145 (Link Advice). Rest Advisers are staff members of Rest and provide advice as authorised representatives of Link Advice. Rest Online Advice is provided by Link Advice. Rest Advice may be accessed by members without incurring additional fees for simple phone-based advice. An advice fee may be payable for complex advice and you should read the Rest Advice Financial Services Guide, which you can obtain by calling us on 1300 300 778, before accessing these services.

Super Investment Management Pty Limited ABN 86 079 706 657, AFSL 240004, a wholly owned subsidiary company of Rest, manages some of the Fund's investments. Apart from this, Rest does not have any relationships or associations with any related body corporate or product issuer that might reasonably be expected to be capable of influencing any advice provided to Rest in providing financial services.

Awards and ratings are only one factor to consider when deciding how to invest your super. Further information regarding Rest’s awards can be found at rest.com.au/about-rest/awards. Past performance is not an indicator of future performance. SuperRatings Pty Limited does not issue, sell, guarantee or underwrite this product. Go to superratings.com.au for details of its ratings criteria. For further information about the methodology used by Chant West, see www.chantwest.com.au.