How long will it take for my claim to be processed?
At Rest, we do our best to payout eligible members as quickly as possible. While your dedicated claims manager works through your claim, they may need to ask for detailed information, that they’ll need to review. It’s important you contact us as soon as you think you may have a claim, so we can work through it with you.
Factors that can impact the timing or result of your claim may include:
- claim type
- complexity of your case
- missing information
- investigation of claim
- information from medical practitioners
We will do everything we can to try and make this process as quick and painless as possible.