Withdrawing/Accessing Your Super

I have a Rest Pension account

I have a Rest Super or Rest Corporate account

I have already made a withdrawal request

Conditions of release

If you meet a condition of release you can withdraw from your super.

You can use the online form if you meet one of the following conditions of release:

Rolling over to another superfund
Either leaving an employer or retiring since you turned 60
You’re 65 or over
Withdrawing money from 'unrestricted non-preserved' (includes approved compassionate grounds and disability claims)
Your account balance is under $200 and you’ve left your employer
ATO has approved withdrawal on compassionate grounds

Other conditions of release will need further information about your situation. These include:

Financial hardship
Compassionate grounds
Departing Australia - Temporary residents only
Disability, terminal illness, or death

See early access to super for how to apply.

If you need help or have questions call us on 1300 300 778.

Reached age 60?

You will be able to access your super so long as you have either:

reached 60 years of age and permanently retired from the workforce
ceased an employment arrangement on or after the age of 60
are 60 or over and have started a Transition to Retirement strategy
turned 65, regardless of whether you’re still working or not.

Early access to super

While super is money for your retirement, it’s possible to withdraw your super before you retire in special circumstances, including:

compassionate grounds – if you need to pay for:

medical treatment or medical transport costs for you or your dependant
mortgage to prevent bank from selling your home
modifications to your home or vehicle to accommodate your or your dependant’s special needs arising from severe disability
palliative care for you or your dependant
expenses relating to your dependant’s death, funeral or burial.

severe financial hardship – you may be able to access part of your super if you are experiencing severe financial hardship (if you are under aged 60, one of the conditions is that you are unable to meet reasonable and immediate family living expenses like groceries, rent or medical costs). Eligibility conditions vary if you have reached aged 60. Learn more about early super access under severe financial hardship here.

There are other grounds available and all eligibility conditions must be met. Applications need to be made to the ATO. Learn more about early super access on compassionate grounds here.

Other circumstances where you may be eligible to withdraw your super early include:

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permanent incapacity or terminal illness – if you’re permanently incapacitated or diagnosed with a terminal illness.
temporary incapacity – if you’re temporarily unable to work your full hours or at all due to a medical condition
First Home Super Saver (FHSS) scheme – if you’re eligible to withdraw under the FHSS scheme. Learn more about FHSS here.
temporary resident departing Australia – if you were a temporary resident (excluding New Zealand citizens), have left Australia permanently and no longer hold any active Australian visa. Learn more about how the departing Australia superannuation payment works here.
low super balance – For Rest members, to withdraw this money, you’ll need to log into MemberAccess and select ‘Super’, then ‘Withdrawing your super’ and click on the button that says ‘request online withdrawal’ to begin.
unrestricted non-preserved super – To find out whether you have this, check your most recent annual statement. Rest members can then withdraw this money by logging into MemberAccess, selecting ‘Super’, then ‘Withdrawing your super and click on the button that says ‘request online withdrawal’ to begin.

For more information, see our Accessing your super early factsheet.

Interpreter Services

Do you need a translator to help with your Rest account? We offer help in over 160 languages. Call between 8am to 8pm (AEST/AEDT) to find out more.

1300 300 778

您需要翻译来帮助您处理 Rest 帐户的问题吗？我们可以提供超过 160 种语言的翻译。请在上午 8 点至晚上 8 点（澳大利亚东部标准时间/澳大利亚东部夏令时）之间致电以了解更多的信息

"क्या आपको अपने Rest Super खाते में सहायता के लिए अनुवादक की आवश्यकता है? हम 160 से अधिक भाषाओं में सहायता प्रदान करते हैं। अधिक जानने के लिए सुबह 8 बजे से रात 8 बजे (AEST/AEDT) के बीच कॉल करें"