How to complete a super withdrawal

A withdrawal form (also known as a benefit payment form) is used to make a full or partial withdrawal from your super account.

Before starting a withdrawal application, it’s important to know if you’re eligible to access your super. To find out if you’re eligible, click here.

Understanding when you can access your super


As your super is your money saved for retirement, there are only a few circumstances where you might be able to access your super.

If you're 60 or above, and you've fully retired or reached age 65 you can withdraw money from your super. Learn more about withdrawing your super here.

I have a Rest Super or Rest Corporate account: If eligible you can withdraw money using the Withdrawal Form.

I have a Rest Pension account: You can change your pension payment amount online via MemberAccess or by calling us.

Rest Pension Retirement account members can withdraw a lump sum from their pension account in MemberAccess or by calling us.

For completing in MemberAccess:

  • Log in to MemberAccess
  • Click on ‘Pension’ in the top menu, then on ‘Apply for a partial withdrawal’

Other ways to withdraw from your Rest Pension account

I have a Rest Pension – Transition to Retirement account: You are unable to make cash withdrawal unless you meet another condition of release.

Withdraw online from your Rest account

The withdrawal form can be found by logging in to your account on MemberAccess.

  1. Log in to MemberAccess 
  2. Click on 'Super' in the top menu, then on 'Withdrawing your super' 
  3. Click on the button that says 'request online withdrawal' to begin

Account

Not registered with MemberAccess?

You’ll need your member number to register online. Visit MemberAccess, enter your member number, create a password and then you can log in and follow the steps above. 

What details do I need to complete a cash withdrawal on the form?

      • Your Rest member number
      • Your Tax File Number
      • Your bank account details

      Online verification

      You'll also need to be prepared to verify your ID electronically with up to two of the following documents:

      • Australian passport
      • Australian driver's licence
      • Medicare card
      • Australian visa (foreign passport)

      To process this form, your personal details must be the same as what we currently have on file with your Rest account. If you aren’t sure what details we have on file, you can check these in the ‘Account Details’ section on the Rest App or MemberAccess. 

      Lightbulb

      Important:

      Remember to check your details are correct and you've completed the necessary fields before submitting your form. An incomplete or incorrect form could delay your withdrawal from being paid.

      What happens next?

      1. If we need any more information to help us process your request, we’ll let you know within 5 business days.
      2. If your request is approved it’ll be paid from  your super account into your nominated bank or credit union account.
      3. Please allow up to 3 business days for payment to hit your account – maybe a little longer if it’s a credit union.
      Was this page helpful?