Annual Statements

We’re preparing your FY 2025 Annual Statement

How will I receive my statement?

Generally, depending on whether you’ve told us how you’d like to receive your Annual Statements and what contact details we have for you, you may receive notice about your statement via email, SMS or post.

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Are your details up to date?

Check your details are up to date now via the Rest App or MemberAccess

How do I access my statement online?

Once the FY 2025 Annual Statements are ready, all Rest members will be able to access their statement online via:


Remember: you’ll need either your email address or member number and password to log in.

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Don’t have MemberAccess? 

It takes 2 minutes to set up:

  1. Enter your member number
  2. Create password
  3. Login

How to switch to online for future statements

Switching is easy! Simply:

1. Log in to MemberAccess.
2. In the ‘Member’ tab select ‘Communication preferences’
3. Under ‘Important Information’ (I prefer to receive this information) select ‘Online’ from the drop-down option.

Benefits of receiving your statement online

There's lots of benefits of going paper-free, including:

  • Online statements are secure and interactive
  • Reduce your paper waste and clutter
  • It’s easy to save, print and email

What information will I find in my statement?

You’ll find:

• Investment performance
• A summary of the fees you’ve paid
• Your insurance cover, if you have any
• Your transactions
• And more!

Get statement ready with the Rest App

Frequently Asked Questions

What timeframe does my Annual Statement cover?


Your FY 2025 Annual Statement will include transactions from 1 July 2024 up to 30 June 2025.

How do I view my statement in the Rest App?


Once your FY 2025 Annual Statement is ready, we'll notify you and you can view your statement in the Rest App:

  1. Open Rest App
    Don’t have the Rest App? Download it here
  2. Tap 'More' (bottom right-hand corner)
  3. Go to 'Statements' and select Your 30 June 2025 Member Statement to view

How do I view my statement in MemberAccess?


Once your FY 2025 Annual Statement is ready, we'll notify you and you can view your statement in MemberAccess:

  1. Log in to MemberAccess
  2. Click on the 'Member inbox' tab
  3. View your statement

Don’t have MemberAccess? It takes 2 minutes to set up:

  1. Enter your member number
  2. Create password
  3. Login

How do I update my contact details


The easiest way to update your contact details (like address, phone, or email) anytime is via the Rest App or MemberAccess.

MemberAccess
To update your contact details, login to MemberAccess, go to the ‘Member’ tab and click on ‘Personal details’.

Rest App
Login to the Rest App, click on 'More', select 'Account' and update your details.

You can also update your contact details by speaking with one of our live chat agents.

How can I chat to a Customer Service Consultant about my statement?


Chat to a Customer Service Consultant, Monday to Friday 8am-10pm, Saturdays 9am-6pm and Sundays 10am-6pm (AEST/AEDT).