Vaughn Richtor

Experience

Vaughn is the former CEO of ING DIRECT Australia and CEO Challenger and Growth Countries – Asia, ING Group. Vaughn joined ING in London in 1991 and was Deputy General Manager UK and Ireland, establishing the ING Dublin branch. Vaughn was then assigned to start banking operations in Australia in 1995, which ultimately became ING DIRECT. He held this role until January 2006, helping to establish the brand and building a profitable business. Vaughn was then appointed CEO and MD of ING Vysya Bank in India where he spent more than three years on the successful turnaround of a loss-making bank. He then worked as CEO – Banking Asia, covering Retail Banking and Commercial activities in the region for three years, before returning to Australia in 2012. Vaughn retired from his roles as CEO of ING Retail Banking Asia and CEO ING Direct Australia in June 2016.

He is an advisor to Rhizome Advisory and Spriggy (a Fintech company providing children’s e-pocket money). Vaughn was previously Chairman of Ratesetter Australia from 2017 to 2019; Non-executive Director of TMB Bank in Thailand from 2008 to 2019; Non-executive Director of ING Vysya Bank in India from 2009 until its merger with Kotak Mahindra Bank in 2015; and Non-executive Director of Kookmin Group in Korea from 2010 to 2012. Vaughn was named Australian Financial Services Executive of the Year in 2015. He has written and spoken extensively on leadership, corporate culture, customer centricity and digital banking.

Current Directorships

• Director of Retail Employees Superannuation Pty Ltd
• Director of TPT Wealth Ltd
• Director of Auswide Bank
• Director of MyState Foundation, MyState Limited and MyState Bank

Current Appointments

• Member of Advisory Council to Rhizome
• Advisor to Spriggy

Rest Committee Membership

• Chair of the Member and Employer Services Committee
• Risk Committee
• Board Investment Committee