Senior Digital Risk Manager

Full-time - Sydney

Date posted
28 September 2020
Applications close
17 February 2020
  • Competitive salary & benefits package
  • Leading profit for members fund, five minutes from Wynyard
  • Lead the First Line of Defence for Digital Marketing

Senior First Line of Defence role, base within Member Engagement (Marketing & Analytics) focus on Digital Risk.

About Us
As one of Australia’s largest profit-to member superannuation funds, our mission is to help our members achieve their personal best retirement outcomes. We work with 176 thousand employers and have over two million members playing a role in the futures of around one in six working Australians.

Our team at Rest enjoy a positive culture built around our core values “The Rest Effect”. We seek excellence in everything we do, are dynamic and innovative in the way we work, are always accountable, we are champions of our members and we succeed together.

About the Job 
We are looking for an experienced Digital Risk Manager to work closely with the Member Engagement leadership team. You will be committed to identifying potential risk & ensuring appropriate controls are put in place. Focusing on reducing risk exposure through improving the effectiveness of key processes and controls, while also maximising and improving the member benefits of improvement engagement with their super and insurance, especially via digital channels.

Key responsibilities include:                       
  • Provide strategic process and thought leadership on proactive risk management strategies, plans, and actions in the context of the current, emerging, and future member engagement environment
  • Bring strong understanding of best-practice risk management in the areas of digital platforms and experience, privacy management, and data-driven personalised marketing
  • Assist with day to day management and oversight of the business and ensure relevant regulatory and compliance requirements are satisfied by implementing the Risk management Framework
  • Ensuring a sound control environment is maintained as part of the day-to-day business activities
  • Identification and creation of appropriate controls and standard operating procedures when needed including enhancement of existing risk monitoring
  • Undertake activities to ensure policies and procedures are appropriately embedded into business operations
  • Proactively manage open issues including audit issues and incidents ensuring that the business is on track with remediation and providing timely responses
  •  Complete end to end processing for all raised incidents, including root cause analysis, systems and reporting, and post review
  • Leading the review of outsourced providers systems and processes to ensure compliance with our standard operating procedures and risk control measures
  • Establish and lead the First Line of Defence Risk / incidents Forum
  • Act as the lead for the Business/Line management in driving risk culture

About You:
  • Proven experience in operational risk, compliance management, or legal/regulatory management of digital or marketing operating environments.
  • Degree qualification
  • RG146 or other superannuation certification would be highly regarded
  • Experience in financial services (superannuation experience desirable but not essential).
  • Experience in performing control self-assessment and control design and application.
  • Ability to understand complex concepts whilst working collaboratively with both the business and wider risk teams.
  • Experience and understanding of compliance obligations/requirements and the identification of relevant controls to address obligations.
At Rest we believe that everyone has the power to make a difference and we offer an inclusive and diverse environment that values the qualities and backgrounds that our people bring to the team. We encourage open and diverse thinking, collaboration, innovation and high performance.

We value and support our team members by offering a great range of benefits, including but not limited to;
  • flexible work environment
  • an open plan and modern office
  • free fruit
  • health and wellbeing programs
  • tailored development plans to support you to achieve your personal best career outcome

If this sounds like you, apply now by submitting your resume and an optional covering letter summarising your experience and outlining why you are interested in the role or email
To learn more about your next opportunity at Rest visit
Please note only people with the right to work in Australia will be considered. 

To apply, click on the “Apply Now” button, fill in the form, attach your CV and cover letter addressing the points above. We look forward to hearing from you.