Making lump sum withdrawals from your Rest Pension account
Option 1: Log in to MemberAccess
If you have a Rest Pension Retirement account, you can request a partial withdrawal to your nominated bank account using MemberAccess.
If you have more than one investment option, you’ll be asked to select which investment you want to withdraw the money from.
Option 2: Call us
You can make a full or partial withdrawal over the phone by calling us on 1300 300 778 Monday to Friday 8am – 8pm (AEST/AEDT).
Option 3: Complete the withdrawal form
You’ll need to use the Rest Pension withdrawal form if:
- you’re withdrawing all the money in your account
- you’re withdrawing money from a Rest Pension – Transition to Retirement account
- you want the money to be paid into a bank account that’s different to the one where you receive your pension payments.
Section 1: Personal details
Fill in your personal details. Please complete all fields.
If you print the form, please write in CAPITAL letters.
Section 2: Transition to Retirement members only
If you’re withdrawing money from a Rest Pension – Transition to Retirement account, please tick the box that best applies to your reason for withdrawing funds.
If you’re withdrawing money from a Rest Pension – Retirement account, you can skip this section.
Section 3: Payment details
In this section, please tell us if you’re making a cash payment to your bank account or rolling over some money to your Rest super account or another super fund.
If you’re making a cash payment to your bank account
Tell us if you're withdrawing your total account balance or only some of it, and then where you want the money to be paid.
If you’re rolling over the money to your super account
First, tell us if you're withdrawing your total account balance or only some of it.
Then fill out the super fund's details:
- Australian Business Number (ABN)
- Unique Superannuation Identifier (USI)
- Member or account number
You should be able to find this information on your member statement or the super fund’s website.
For an SMSF, we also need to know the Electronic Service Address (ESA).
Section 4: Proof of identity
We need to verify your identity if:
- you want your withdrawal to be paid into a different bank account, or
- you’re moving money to an SMSF.
Identification options are listed on the form.
Section 5: Declaration and signature
Review the form to make sure everything is correct, then read and sign the declaration.
You can sign it electronically. Or, if you’re using a printed form, please sign in the signature box and add the date.
Where to send the form
Once you’re confident everything is correct, you’re ready to send the form to us.
If we couldn’t verify your identity electronically, or we’re making your payment to a new bank account, please remember to provide us with any additional documents we ask for, such as:
- your proof of identity
- updated bank statements.
Email the form along with the documents to pension@rest.com.au.
Or you can mail it to us at:
Rest Pension
Locked Bay 5042
Parramatta NSW 2124
Within two business days
Once we receive your form, we’ll send you an SMS to let you know we’ve started the withdrawal process.
Within five business days
We’ll process the payment and pay it into your bank account. It may take a few days to appear in your account (potentially longer for a credit union).