Frequently asked questions

Industry funds were originally set up to manage super contributions for a particular industry - for example, Rest was established as the super fund for retail industry workers. Rest is now open to everyone. You don't have to work in retail to become a Rest member - all Australians are welcome. 

Industry funds are profit-to-member funds. For example, Rest doesn't pay profits to shareholders, and offers competitive fees - which could mean more money for you when you retire.

Yes. Rest is an industry fund which is a profit-to-member fund. Rest has competitive fees and performance and doesn't pay profits to shareholders which could mean more money for you when you retire.

To discuss account-specific information, we need the account holder present regardless of their age to give verbal consent over the phone. This is to safeguard their privacy. For ongoing enquiries, we recommend written authorisation from the account holder. You can access a Third Party Authorisation form here. 

Super is a retirement savings plan in Australia that is intended to help you save for your retirement. You can only access your super once you meet a condition of release. For example you may access it when you reach age 60 and retire, or when you reach age 65.

There may be other circumstances like severe financial hardship or on compassionate grounds, where you may need to access your super early. This is called an early release of super. In these circumstances there are key eligibility requirements that must be met.

For more information about conditions of release click here.

So even though it may be a while before you can access it, understanding your super early will give you greater control and the confidence to make the best financial decisions for you. 

To learn more about super, check out our handy super tips and videos in the Learning Centre.

Things to consider

Before combining your super, consider if Rest is right for you by reviewing the Product Disclosure Statement at rest.com.au/pds. Compare the fees and costs of your other fund plus any benefits such as investments and insurance cover. Before transferring from another fund be sure to consider what would be lost if you make a transfer from that fund to Rest, such as insurance cover. Make sure your other fund knows about any contributions you intend to claim a tax deduction for, before combining with Rest. For further information, visit our website.

If you have any questions, speak to a licensed financial adviser or visit the ASIC MoneySmart website.

SuperMatch is an ATO provided service that allows members to look up details of any superannuation that they may have in their name. This information can then be used by members to consolidate their super and is an alternative method to the method that is provided through the Rest app and MemberAccess.

In Australia you are generally entitled to compulsory superannuation contributions from your employer. Employer contributions are referred to as ‘Superannuation guarantee contributions’.

The minimum superannuation guarantee contributions which applies from 1 July 2024 to 30 June 2025, is 11.5% of your ordinary time earnings (OTE). ). This will increase to 12% from 1 July, 2025. OTE are what you generally earn for your ordinary hours of work. 

If you are entitled to the minimum superannuation guarantee, your employer must pay contributions into your super fund on your behalf at least quarterly. From 1 July, 2026 these will be paid at the same frequency as your wage.

For more information click here.

Of course! If you are eligible for superannuation guarantee contributions, you can complete this print form and give it to your employer to nominate Rest as your chosen Fund. Or if you prefer you can send an electronic copy to your employer, complete the Standard Choice form online.

Click here for more information about changing jobs.

If you’re consolidating other super into Rest, or have changed jobs, you might need some of these numbers to help you complete the necessary forms.

ABN
62 653 671 394 - Rest Retail Employees Superannuation Trust (Rest)

SPIN / USI number
RES0103AU - Rest Super or Rest Corporate

RES0101AU – Rest Corporate Retained Category

MySuper Product Unique Identifier

62 653 671 394 831

In some circumstances, like severe financial hardship or on compassionate grounds, you may need to access your super early. This is called an early release of super. In these circumstances there are key eligibility requirements that must be met.

Typically, however, you cannot access your super until you reach age 60 and retire, or age 65. A key purpose of super is to help you put money aside for your future retirement.

To learn more about accessing your super, click here.

Each person’s situation is different, so it’s important to understand all the ins and out and get good financial advice before making any decisions about your super. When you are close to reaching 60 and retiring, contact Rest, or book an appointment with a Rest Adviser.

To find out what insurance cover you have and how much you're covered for, log in to MemberAccess and click the 'Insurance' tab. If you haven't registered for MemberAccess, we can confirm your insurance details over the phone - 1300 300 778.

For more information, refer to the Insurance Guide.