Rest, one of Australia’s largest profit-to-member superannuation funds, has appointed an experienced leader in financial services technology to oversee the continued evolution of its digital member services.
Darran Arnott has been appointed as General Manager, Digital, bringing more than 20 years’ experience in digital, technology and delivery leadership in the superannuation and banking sectors.
Rest’s Chief Member Officer, Simone Van Veen, says Mr Arnott will be responsible for strengthening and expanding the way the fund interacts digitally with its 2 million members.
“We receive around 1 million customer service interactions with our members each year and more than half of those come through our digital channels. This means the strength of our digital engagement with our members is essential to our broader goal to make the experience of super simpler and more accessible,” says Ms Van Veen.
“Super should be easy to understand and simple to use so members feel empowered to make informed decisions and feel more confident about their future. Providing leading digital experiences is key to achieving this.
“Darran brings a combination of strategic vision and hands-on delivery expertise, with a proven track record of building and scaling digital platforms that genuinely serve members.
“His experience across superannuation, banking and international markets will be invaluable as we deepen our digital capability and further simplify super for members.”
Mr Arnott joins from AustralianSuper, where he led delivery and operations across digital and member servicing platforms. Prior to this, he also held leadership roles at CIBC in Toronto and National Australia Bank.
“I am thrilled to be joining Rest and look forward to building on their strong foundations as a digital-first organisation. With a highly rated app and broader digital ecosystem designed for member-focused service, the team are in a great position to continue to drive seamless experiences for members,” says Mr Arnott.
“Having spent my career at the intersection of digital, technology and delivery in financial services, I know how transformative it can be for members when you get the digital experience right.”
Mr Arnott will join Rest on 28 April 2026, reporting to Chief Member Officer, Simone Van Veen. He will be based in Melbourne.
About Rest
Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds, with more than 2 million members and around $105 billion in funds under management as at 31 December 2025.
For more information, please visit our media centre or contact:
Jacqueline Garcia
Senior Manager, Communications – Consumer & Content
jacqueline.garcia@rest.com.au
m: 0409 908 310
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