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Total and Permanent
Disablement (TPD) claims



 

We know this is a difficult time for you and it may be daunting to deal with the important paperwork involved, so we’re here to help.

If you’re an eligible Rest member and become sick or injured to the extent that you’re not expected to ever work again, Rest’s Total and Permanent Disablement (TPD) cover may allow you to make a claim.

What’s a TPD benefit claim?

Our TPD benefit aims to protect you by providing you with a lump sum payment which allows you to continue to pay living expenses and debts when faced with a serious permanent disability.

Am I eligible for a TPD benefit?

We know how eager you are to get your life back on track as much as possible, but you need to be medically certified as totally and permanently disabled to meet Rest’s eligibility criteria to receive a TPD benefit.

To find out more on how to qualify for a TPD benefit, call us on 1300 300 778.

How much am I entitled to?

The TPD benefit calculation is based on your super account balance and the amount of TPD insurance cover you have at the date of your disability.

TPD cover provides you with a lump sum if you are totally and permanently disabled as a result of becoming sick or injured.

Death and TPD are linked benefits. How does this affect me?

Payment of a TPD benefit reduces your Death cover by the same amount.

What do I need to do to make a TPD claim?

If you’ve been medically certified to have a total and permanent disability, you may be eligible to claim a TPD benefit. These are the steps to follow to start the claim process:

Step 1:
You’ll need to have some basic information on hand before calling us. This will help us assess your eligibility. Have ready:

  • Your Fund member number
  • Your Last Day Actively at Work (LDAW)
  • The date you first consulted a doctor for the condition
  • Details of your employer(s) up to 12 months prior to LDAW including:
    • Contact person
    • Phone number
    • Address
    • Email address.
Step 2:
Call us on 1300 300 778 to start the conversation and obtain a claim form.

Step 3:
Complete and return the claim form and supporting documentation.

This website is provided by Retail Employees Superannuation Pty Limited ABN 39 001 987 739, AFSL 24 0003, trustee of Retail Employees Superannuation Trust ABN 62 653 671 394, of which Rest Super, Rest Corporate, Rest Select, Rest Pension and Acumen are part. It contains general advice that has been prepared without taking account of your objectives, financial situation or needs. Before acting on the information or deciding whether to acquire or hold a product, consider its appropriateness and the relevant Product Disclosure Statement (PDS), which is available on this website.

Rest Advice is provided by Rest advisers as authorised representatives of Adviser Network Pty Limited AFS Licence 232729 ABN 25 056 310 699

Awards and ratings are only one factor to consider when deciding how to invest your super. Further information regarding these awards can be found at Rest.com.au/about-Rest/awards. Past performance is not an indicator of future performance. SuperRatings Pty Limited does not issue, sell, guarantee or underwrite this product. Go to www.superratings.com.au for details of its ratings criteria. For further information about the methodology used by Chant West, see www.chantwest.com.au