Monday, 25 March 2019


Superannuation fund Rest has continued to build momentum in delivering superior member and employer experience with the appointment of two new Group Executives.
 
Tyrone O’Neill has been appointed Group Executive, Member Engagement, while Brendan Daly will join the fund as Group Executive, Product and Operations.
 
Member Engagement, and Product and Operations are both new groups formed as part of the refreshed internal structure announced in late 2018.
 
Tyrone will be responsible for the design and implementation of strategies and propositions that deliver the best possible experience to Rest members. This will include strategic brand and marketing management, segmentation, customer service channels, and data and analytics.
 
Brendan will lead the development of member-focused products and best-practice operations that deliver outstanding service to members and employers. This will encompass the design and delivery of product, technical, insurance and administration services to members and employers.
 
“These two teams will be imperative to Rest as we deepen our understanding of our members and employers, and deliver the very best products, services and experiences to them,” said Vicki Doyle, Rest’s Chief Executive Officer.
 
“Rest is committed to continuously developing smarter ways to engage with members and employers, and enhancing products and services to ensure they meet with customer expectations and preferences.
 
“I’m delighted that Tyrone and Brendan will be bringing their significant expertise and leadership experience to Rest as we continue our drive to connect with working Australians in ways that matter.”
 
Tyrone has nearly two decades’ experience in strategic marketing and customer insights roles, including executive positions at Optus and Vodafone Hutchison Australia. Most recently, he was the Head of Personalised Marketing at Westpac.
 
Brendan joins Rest from WiPro, a global information technology and consultancy firm, where he worked with clients in the financial services and wealth management industry. He has also previously served as Head of Product and Operations in NAB Wealth’s Corporate and Institutional Wealth division, as well as a variety of superannuation administration roles at Colonial First State.
 
Tyrone and Brendan join other recent appointments to lead Rest’s new internal groups: Gemma Kyle, Group Executive, Corporate Services; Deborah Potts, Group Executive, Employer, Industry and Engagement; and Trevor Evans, Group Executive, People and Change.
 
Recruitment continues for the remaining position of Group Executive, Innovation and Transformation, with an appointment expected in the coming months.
 
Rest is one of Australia’s largest superannuation funds by membership with over 1.9 million members and around $50 billion in funds under management as at 31 December 2018.

                                   
                                                   -ENDS-


For further information, please contact:
 
Pauline Hayes
Head of Corporate Communications
Pauline.Hayes@rest.com.au
t: (02) 9086 6348 m: 0458 815 252
Michael Mills
Corporate Communications Manager
Michael.Mills@rest.com.au
t: (02) 9275 7590 m: 0428 499 722

 

This website is provided by Retail Employees Superannuation Pty Limited ABN 39 001 987 739, AFSL 24 0003 (Rest), trustee of Retail Employees Superannuation Trust ABN 62 653 671 394 (Fund), of which Rest Super, Rest Corporate, Rest Pension and Acumen are part. It contains general advice that has been prepared without taking account of your objectives, financial situation or needs. Before acting on the information or deciding whether to acquire or hold a product, consider its appropriateness and the relevant Product Disclosure Statement (PDS), which is available on this website. The cost of providing financial services is included in the fees in the Fund as disclosed in the relevant PDS. Rest and the Fund do not charge any additional fees or obtain any commissions for the advice provided. Rest’s employees are paid a salary and do not receive any commissions. They may receive a performance related bonus that takes into account the financial services provided. Super Investment Management Pty Limited (ABN 86 079 706 657, AFSL 240004), a wholly owned subsidiary company of Rest, manages some of the fund’s investments. Apart from this, Rest does not have any relationships or associations with any related body corporate or product issuer that might reasonably be expected to be capable of influencing Rest in providing financial services.

Rest personal advice is provided by Rest Advisers as authorised representatives of Link Advice Pty Ltd ABN 36 105 811 836 AFSL 258145

Awards and ratings are only one factor to consider when deciding how to invest your super. Further information regarding these awards can be found at rest.com.au/about-rest/awards. Past performance is not an indicator of future performance. SuperRatings Pty Limited does not issue, sell, guarantee or underwrite this product. Go to superratings.com.au for details of its ratings criteria. For further information about the methodology used by Chant West, see www.chantwest.com.au