As an award-winning life insurer, TAL insures around 4.5 million Australians and in 2018 paid almost $1.62 billion in claims to more than 26,000 Australians and their families. With TAL, Rest will offer members an affordable way to access to death, income protection and total and permanent disablement insurance through their super.
View your current insurance details in MemberAccess.
We’ve changed our default income protection benefit period from up to age 60, to a new default benefit period of up to 5 years. While this generally reduces the amount of cover you could receive, the good news for most members, is it also reduces the overall cost of their cover. Other highlights include:
- For existing members, we’ve added a range of new waiting and benefit periods for Income Protection (IP) cover - so you can tailor your cover so it’s right for you. A benefit period is the amount of time you could potentially receive a payment for each individual claim. Shorter benefit periods usually result in lower premiums, as you’d receive benefits for a shorter period of time.
- Cover that’s right for your age - all cover types will now be available for people between 18 and 70 years of age.
- New life event cover - meaning you can increase your cover within certain limits without a health check at major life events, like getting married or having a baby (conditions apply).
- You can now transfer any existing Death, Total and Permanent Disablement (TPD) and IP cover you have into Rest - even if it’s not with a super fund (subject to certain conditions).
- A simplified definition of TPD that removes specific hours worked and time period requirements.
- A simpler underwriting process if you’d like to increase your insurance up to a certain amount.
- Any IP benefit paid is now less likely to be reduced by government benefits (such as Centrelink).
- Reinstatement of your insurance when you reach age 25 will no longer occur.
- Your cover will stop if there’s been no contribution to your account for 13 months - unless you tell us you want to keep it.
Frequent Asked Questions
By what date do I need to decide on my insurance?
What do I do if I chose to keep my insurance on 1 April, but now want to cancel, or change my cover, or keep just part of it?
How much insurance do you need?Speak to your financial advisor to see if your level of insurance is right for you. Find more information on your insurance from:
- Your annual statement, MemberAccess or through the Rest App.
- Our website at rest.com.au/insurance
- Read the relevant Product Disclosure Statement and Insurance Guide at rest.com.au/pds
Updating or cancelling coverInsurance with Rest is not compulsory and you can cancel your insurance at anytime. To update your insurance after you’ve told us you’d like to keep it, you can do this after 1 April 2020.
- Log in to MemberAccess and click on the insurance tab.
- Start a Live Chat
- Call us on 1300 300 778 between 8am and 10pm weekdays.
REST CORPORATE OR ACUMEN
- Start a Live Chat
- Rest Corporate - Call 1300 300 778 between 8am and 10pm weekdays, or
- Acumen - Call 1300 305 779 between 8am and 6pm weekdays.
Keep just part of my insuranceTo keep just part of your insurance contact us as above before 1 April.
- If you cancel your cover and decide you need it in the future, you’ll need to provide medical evidence and be assessed by the insurer (this is known as underwriting).
- If you reduce your cover, you may also need to go through underwriting if you decide to increase it again later.
What happens if I need to claim before or after 1 December 2019?
If you lodge your claim with Rest, we will allocate it to the relevant insurer. The terms and conditions we will use to assess your claim will be those that apply at the time of your incident.
See the insurance guide above for how ‘incident dates’ are defined for your type of claim.
Why can't I just make my insurance choice over the phone or live chat?