Rest insurance is changing: What you need to know

Three types of insurance are available to Rest members: Income Protection (IP), Total and Permanent Disability (TPD), and Death cover.  

• Income Protection (IP): a monthly payment to live on if you can’t work at all or can only work at a reduced capacity for a while, because of illness or injury.
• Total and Permanent Disability (TPD): a lump sum payment to help relieve the financial pressure if you’re unlikely to ever work again due to illness or injury.
• Death cover: a lump sum paid to your beneficiaries or estate if you die, or a pension if eligible. It also includes an advance payment of your death benefit if you become terminally ill.

You likely have insurance as a Rest member if:

• You are over age 25, you have $6,000 or more in your account, and we have received a mandatory employer super contribution for you;
• You elected to take out Default cover within 180 days of starting your current job; and/or
• You applied for a specific type and amount of cover that suits you.

Log in to the Rest App or MemberAccess to view your cover and details. Your SEN will also let you know what’s changing for you.

Cover amounts will automatically be kept where you have previously made a change to your insurance cover (such as increasing or reducing cover). This is done by cover type to ensure that we keep the choices you have previously made and to make things simpler for you.

Members can generally choose to keep their existing insurance cover amounts instead of moving to the new Default cover amounts (unless you have previously made a change to your insurance cover in which case cover amounts will automatically be kept). If this applies to you, your SEN will clearly explain whether you can make a choice, and how to submit it using the Insurance Election Tool.

If your SEN doesn’t offer a choice, your cover will update automatically, and you won’t need to do anything.

As we look at each cover type separately, you may find that you can make a choice for one or more cover types, while other cover types will automatically be kept as you previously made a change.

For example, if you have increased your TPD cover but have left your Death and IP cover on the existing Default amount, your TPD cover amount will automatically be kept. However, unless you choose to keep your Death and IP cover amounts, they will move to the new Default cover amounts.

If your SEN says you can make a choice, you’ll be able to keep your existing cover amounts, or move to the new Default cover from 31 August 2026.

You can submit your choice using the Insurance Election Tool or the Insurance Election Form.

If you are eligible to choose and don’t submit a request, you’ll move to the new Default cover automatically from 31 August 2026.

The changes to insurance won’t affect any claims that have already been submitted or have an incident date prior to 31 August 2026. If you’re on an IP claim or have had a TPD payment, please read your SEN letter and flyer carefully for important details about your situation. 

Any insurance cover that starts on or after 31 August 2026 will be affected by these changes. This means that if you don’t have any Default cover now as you haven’t met the eligibility requirements yet, any Default cover that commences from 31 August 2026 will be on the new Default cover amount and costs for your age.

Insurance cover is provided through group life policies issued by TAL Life Limited (TAL or the Insurer) to the trustee. You can learn more about TAL at https://tal.com.au/

You may have opted out of receiving marketing communications electronically, but this is important information about your insurance that we’re required to send you. It’s not marketing information.

If you want to check or change your communication preferences, go online in MemberAccess, choose Communications preferences from the drop-down options under member.

The information in the letter is based on data as at the date shown in your SEN letter. There may be some instances where your insurance cover and/or premiums started or changed since this date.

To check your current insurance, you can go online in MemberAccess or through the Rest App. If you have any questions, you can call us.

If you need to update your email or home address, you can do this online in MemberAccess or in the Rest App. Alternatively, you can call us.

From 31 August 2026, there are some key changes to Rest Corporate:

• Amendments to policy terms and conditions including:
• The ability to opt-in to Default cover at any time if you haven’t previously held it.
• Changes to Life Events cover and Transfer cover.
• Changes to some existing definitions.
• New Plan Rating Factors (PRFs) for some members, which may impact premiums for Default and Voluntary cover
• Updated Automatic Acceptance Limits (AALs) for some members
• Some Employer Plans will move to the Retained Category within Rest Corporate, which means cover amounts for these members will be fixed.

You can find more information about insurance cover by:

• Checking how much insurance you have online in MemberAccess or through the Rest App
• Reading the Rest Corporate Product Disclosure Statement and Rest Corporate Insurance Guide

Most super funds automatically provide members with default insurance cover when you meet certain age and balance requirements. As a Rest Corporate member, your employer has chosen a design for your default insurance cover, and you should have received a confirmation letter when your cover commenced.

You can view the details of your insurance cover in the Rest App or online in MemberAccess.

The premiums you pay are based on your age, gender, level of cover, cover design, Plan Rating Factor and occupation, and your premium may vary when any of these factors change. Additionally, Rest continually reviews our insurance offer and the claims experience (including the number and type of claims made by members), to help ensure members are being charged appropriately and look for ways for you to get better value out of your insurance. These reviews may also result in changes to your premium in the future.

Further information is available in Section 9 ‘What your cover costs’ in the Rest Corporate Insurance Guide. We will let you know each year on your birthday the level of cover and premiums you have with Rest.

The Automatic Acceptance Limit (AAL) is provided to members in an employer plan and is the maximum level of cover that can be provided automatically without having to be individually assessed. The insurer sets an AAL for the employer plans within Rest Corporate based on the size of the plan. The more insured members in an employer plan, the higher the AAL.

If the AAL for your employer plan is changing, this means that the size of your employer plan has either increased or decreased to a level where a change to the AAL was required. Note that the cover provided automatically is usually calculated based on a salary formula, so you may not always reach the AAL and may not be affected when it changes.

AALs will cease to apply if you transfer to the Retained Category within Rest Corporate.

You have the option to tailor your Income Protection (IP), Total and Permanent Disability (TPD) and Death cover to suit your needs. You can decrease or cancel all or any type of your insurance cover, but please note that if you cancel your cover, you will not be able to obtain any insurance cover in the future without providing us health evidence and having your insurance application reviewed and accepted by our insurer - this also applies for certain increases to cover.

If the cover you have isn’t enough for your needs, you can apply to increase:

• IP cover – up to $30,000 per month (subject to your income)
• TPD cover – up to $5 million
• Death cover – up to any amount.

Otherwise, the other options available to increase your cover include:

• Transferring your insurance to Rest – You can transfer any existing IP, TPD and/or Death cover you have with another super fund or insurer to your Rest Corporate account by answering a few short questions (subject to limits, conditions and approval).
• Applying for extra cover at important times in your life. Our Life Event cover lets you increase your cover when you reach a key milestone just by answering a few simple questions.

You can reduce or cancel your insurance cover or apply for more cover online in MemberAccess or you can call us on 1300 300 778 (Mon–Fri 8am–8pm, Sat 9am–5pm AEST/AEDT).